What do we do with frustration about the education system? I’ll give you a hint here – impact. Think of lots of chunks of activity with a double bottom line. It will make an impact. Believe me. What I write here has burned inside me for a long time. Having served in various positions within …
How can frustration with the education system be channeled? Read More »
Case Study: How did they change the process of issuing passports in the UK? Outlines the excellent process and explains how other organizations can learn from the example. The magic formula: Covid pressure Use an existing tool (Slack) and avoid coding Changing the process from serial to parallel Online service for other government agencies I’m usually …
How come British passports are suddenly issued quickly? Read More »
I was happy to be among the first to read Jeroen Kraaijenbrink’s book, The One-Hour Strategy. Its name is promising, and to not keep you in tension, I can tell you that he holds the promise. We live in an era where the rate of change is tremendous, information is flooding us, and our attention …
As you have seen, I write briefly and only where there are interesting topics.
