What do we do with frustration about the education system? I’ll give you a hint here – impact. Think of lots of chunks of activity with a double bottom line. It will make an impact. Believe me. What I write here has burned inside me for a long time. Having served in various positions within …
How can frustration with the education system be channeled? Read More »
Case Study: How did they change the process of issuing passports in the UK? Outlines the excellent process and explains how other organizations can learn from the example. The magic formula: Covid pressure Use an existing tool (Slack) and avoid coding Changing the process from serial to parallel Online service for other government agencies I’m usually …
How come British passports are suddenly issued quickly? Read More »
I was happy to be among the first to read Jeroen Kraaijenbrink’s book, The One-Hour Strategy. Its name is promising, and to not keep you in tension, I can tell you that he holds the promise. We live in an era where the rate of change is tremendous, information is flooding us, and our attention …
From time to time, I get to reflect on the sociological and psychological reasons that caused my choices in life, especially in everything related to their professional side. What seemed natural to me in the past seems to me more and more like a gift I received from my family while growing up. The post …
Last week I was invited to UK&I Government Summit hosted by Salesforce in London. It was an inspiring day starting with strategy highlights from the Dreamforce annual event, followed by sessions about enabling and broadening Government service with technology. I met engaging and enthusiastic people and came out with several “notes for myself.” Everybody is facing …
What upsets people in dealing with the governing agencies should become an inspiration and a work plan. I want to share an experience I had. At the national level, I hope it will have a happy ending. Life happens and challenges us My husband, Shahar, passed away a little more than 8 years ago. A …
As you have seen, I write briefly and only where there are interesting topics.
